JoHo & Contact about memberships and accounts (EN)

 

For questions, answers and contact about:

Account - Advice - Data - Points - Services - Tools

 

Member contact (EN)   Change membership (EN)    Member contact (NL)

  • for asking advices, use of tools and adjusting personal data you can use the form below.. For opting out or ending your donation or subscriber services you use the form for changing or ending your membership (EN)

 

      Messages and questions concerning the tools and services

      if you want to sign up or sign out (unsubscribe) from your subscriber services/donation, please use the appropriate forms and pages:

      Sign up      Sign out 

       

      Change of personal data
      Choose new memberservices
      Sign in

      if you want to join JoHo, please use the appropriate forms and pages:

      Join Joho, become a member, choose extra services  

       

      JoHo Account

      JoHo accounts: questions and answers about JoHo accounts (EN)

      JoHo accounts: questions and answers about JoHo accounts (EN)

      What to do when having trouble logging in?

      What to do when having trouble logging in?

      • If you forgot your password, you can request a new password .
      • You will receive a link by e-mail through which you can reset your password.
      • Don't forget to change your password after you are logged in. You can change your password under the tab 'edit' and save your changes by clicking on 'save'.
      • If you filled in a wrong password more than five times, your account will be temporarily blocked. Wait for a couple of hours (around six hours) and try again. 
      How to change your personal details?

      How to change your personal details?

      Changing your personal data when registering (donorship/subscription)

      • To report a change to your personal data, use the international contactform .
      • The changes are then processed in the registration administration.

      Changing your personal data with an insurance policy

      • To report a change to your personal data with an insurance, use the Contactform for JoHo insured .
      • The changes are then processed in the insurance administration.

      Changing your personal data on your account pages on JoHo.org or WorldSupporter.org

      • Do you want a new e-mail address to log in to your account page? Please use the international contactform This way you prevent later problems.
      • On your account page itself, it is also possible to make some changes. These changes have no administrative consequences and cannot be used to communicate changes.
      Where can I find information about JoHo's privacy policy?

      JoHo & Memberships

      JoHo Memberships: questions and answers about international memberships

      JoHo Memberships: questions and answers about international memberships

      JoHo membership: How can I join JoHo and apply for a membership?

      JoHo membership: How can I join JoHo and apply for a membership?

      • To support JoHo and receive various advantages and services in return you can become a JoHo member, starting from 5 euros per calendar year.
      • You can apply for a JoHo membership by filling out the application form  online or in one of the JoHo support centers.
      • JoHo memberships are continuous and the annual contribution is for the period of one calendar year (1st of January until the 31st of December regardless of moment of registration).
      JoHo membership: Which projects are supported by JoHo members?
      JoHo membership: questions and answers about the annual contribution en the payment of a membership

      JoHo membership: questions and answers about the annual contribution en the payment of a membership

      When can you expect your annual contribution to be debited?

      Ongoing donations and subscriptions always run per calendar year. The annual contribution is normally processed via direct debit at the end of the year (between December 15 and January 31). The first payment is usually made a few weeks after registration.

      • This way, as a member, you can immediately use your new benefits in the new year and administrative changes can take effect for the new year.
      • All members can see on their own account page what their annual contribution is and what benefits apply.

      How can you cancel your subscription, get a refund and still remain a member?

      • Some of the JoHo member with a subscription stop the subscription after a while and then remain a JoHo member for a lower contibution. This 'downgrade' also includes a downgrade arrangement.
      • This arrangement means that you can receive a one-off refund of your entire subscription contribution from the previous year, or you can make a targeted donation. You will then remain a JoHo WorldSupporter member (€5 per calendar year) and you will continue to build up your saved JoHo credits.
      • If you would like to report a change (for example terminating your subscription and downgrading to a lower contribution), please use the contact form  for JoHo members
      • Changes are automatically processed on January 1 of the following year. Until then, you can continue to use the current subscription.
        JoHo membership: How can you change your support and membership?

        JoHo membership: How can you change your support and membership?

        • As a JoHo member it is possible to change your membership to make use of more, or less, services and discounts.
        • When you add a subscription it's always for the current calendar year, regardless of the moment of upgrading.
        • For the current calendar year you only pay the difference between your current and new subscription.
        • Cancellations are processed at January 1st of the next calendar year. Until then you can make use of the services and discounts of your current subscription. 
        • You can use the
        JoHo membership: How to opt out and end your JoHo support?

        JoHo membership: How to opt out and end your JoHo support?

        • JoHo memberships (and subscriptions) are continuous until you end your membership
        • Ending your JoHo membership and subscription for the next calendar year can be requested up to one month before the end of the current calendar year
        • Regardless of the moment of opting out, you'll get the discounts and services untill the end of the current calendar year
        • You can also choose to change your subscription into' Online access only' for 10 euro a year
        • You can keep supporting JoHo for 5 euro a year
        • A JoHo membership can be ended by filling in the form for membership and account changes
        • Your opting out will be processed automatically
        WorldSupporter: What is JoHo Worldsupporter Project?

        WorldSupporter: What is JoHo Worldsupporter Project?

         

        Worldsupporter Website 

         

        The 'WorldSupporter' platform

        • The JoHo WorldSupporter project is an online community in which individuals and organizations inspire and help each other on a local and global level
        • You can share and find everything to help someone else, travel responsibly, study well, develop yourself and work for an organization that creates a better world
        • You can gain knowledge, share experiences, answer questions, post comments and publish your own WorldSupporter CV
        • You can share your summaries, photos, blogs, magazines, events, sustainable recipes and tips for others
        • You can meet committed Supporters from over 150 countries and help make the world around them a better place

        How do you use WorldSupporter?

        • You can create a WorldSupporter account in a few minutes and it is integrated into your Personal WorldSupporter profile.
        • Your WorldSupporter profile is comparable to your own platform for all content that you create or disable on WorldSupporter.
        • Your WorldSupporter profile also shows all content recently created by the organizations, groups and people you personally follow.
        • Your WorldSupporter profile indicates what you powerfully contribute to the world around you. It shows what you do for others, during your education, during your work, on holiday or in your spare time. The goal is to inspire others to contribute more to the development of the world of specifically your favorite projects and charities. Moreover, it is also a tool with which you can create a good picture for yourself or those around you of your activities, the role you play or the goals you want to achieve in life.
        • Snce WorldSupporter is an independent platform with its own mission and objective, you will also be asked to create your own WorldSupporter mini-CV so that your fellow supporters can get an idea of ​​you and you get a good idea of ​​the people and organizations you would will follow.
        Summaries & JoHo: questions and answers for international students in the Netherlands

        Summaries & JoHo: questions and answers for international students in the Netherlands

        What types of summaries and study assistance does JoHo offer?

        What types of summaries and study assistance does JoHo offer?

        JoHo summaries and study materials can be found in 6 different forms:

        Book summaries

        • JoHo Book summaries of textbooks or professional literature give you insight into the main and side issues of the most essential and current literature in your field

        BulletPoint Summaries

        • JoHo BulletPoint summaries are ultra-short summaries displayed in bullets
        • BulletPoints can also consist of glossary and definition lists or stamp questions

        Article summaries

        • JoHo Article Summaries are complete summaries of scientific articles that you will use during and after your studies
        • The essence of this can often be expressed in a few paragraphs or sometimes even a few sentences

        ExamTickets

        • JoHo ExamTickets consist of short bullets with subject-oriented exam tips and sample questions, so that you know what you have to learn and how you should study

        ExamTests

        • JoHo Exam Tests consist of bundles of exam and practice questions that provide extra understanding, test your knowledge and give insight into the way in which an exam will be taken

        Study Notes & Sheets

        • JoHo Study notes and sheets are summaries of lectures, working groups that give you more insight into what is considered important by teachers.
        How can you find the JoHo summaries and study assistance?

        How can you find the JoHo summaries and study assistance?

        Where to find JoHo summaries and study notes?

        • You can find the JoHo summaries and study notes these days on WorldSupporter.org , where you can also find all contributions and summaries of all other WorldSupporters
        • For your memberships, insurances and contact JoHo you can go here on JoHo.org

        How to use and find summaries, study notes en practice exams on JoHo WorldSupporter.org?

        • There are several ways to navigate the large amount of summaries, study notes en practice exams on JoHo WorldSupporter.

        • Use the menu above every page to go to one of the main starting pages

          • Starting pages: for some fields of study and some university curricula editors have created (start) magazines where customised selections of summaries are put together to smoothen navigation. When you have found a magazine of your likings, add that page to your favorites so you can easily go to that starting point directly from your profile during future visits. Below you will find some start magazines per field of study
        • Use the topics and taxonomy terms

          • The topics and taxonomy of the study and working fields gives you insight in the amount of summaries that are tagged by authors on specific subjects. This type of navigation can help find summaries that you could have missed when just using the search tools. Tags are organised per field of study and per study institution. Note: not all content is tagged thoroughly, so when this approach doesn't give the results you were looking for, please check the search tool as back up
        • Check or follow your study organization

          • by checking or using your study organization your you are likely to discover all relevant study materials.
          • this option is only available trough partner organizations
        • Check or follow fellow WorldSupporters (authors)

          • by following individual users, authors  you are likely to discover more relevant study materials.
        • Use the Search tools

          • 'Quick & Easy'- not very elegant but the fastest way to find a specific summary of a book or study assistance with a specific course or subject.
          • The search tool is also available at the bottom of most pages

        Do you want to share your summaries with JoHo WorldSupporter and its visitors?

        How to get online access to your summaries on JoHo WorldSupporter.org?

        How to get online access to your summaries on JoHo WorldSupporter.org?

        How to get online access to summaries on JoHo WorldSupporter.org

         

        1 - Join JoHo here on JoHo.org by choosing a JoHo membership with online access

        2 - Return to WorldSupporter.org and create an account with the same email address

        3 - State your JoHo WorldSupporter Membership during the creation of your account, and you can start using the services

        • You have online access to all free + all exclusive summaries and study notes on WorldSupporter.org and JoHo.org
        • You can use all services on JoHo WorldSupporter.org (EN/NL)
        • You can make use of the tools for work abroad, long journeys, voluntary work, internships and study abroad on JoHo.org (Dutch service)

        Already an account?

        • In case you have previously created a WorldSupporter account then, after registering with JoHo, you can change your status on your WorldSupporter account to membership with full online access. Edit your account and see under 'Profile' for the change.
        • Note: Again, you must have used the same email address.
        How do you know whether you can already use, order or pick up a JoHo summary online?

        How do you know whether you can already use, order or pick up a JoHo summary online?

        How do you check the status of summaries and study assistance per subject?

        • You can find the status of a new summary via the the assortment guide on WorldSupporter.org

         Published

        • If the status is set to 'Published', the online summary can be used immediately by JoHo subscribers and the print summary can be ordered immediately for pickup or to have it sent to your home.

        Expected

        • If the status is set to 'Expected', this means that the summaries are still being written and/or edited.
        • If a summary is expected, an indication of the publication date is always indicated. In practice, summaries, or the first part of the summaries, are often published before the expected dates.

         Delayed

        • JoHo strives to make the summary available at latest on the expected date, but it is of course possible that this will be changed.
        • Authors often work under great time pressure and in a number of cases the prescribed literature is known late. Thank you in advance for understanding if this causes delay in a single case.

        What are the options for getting free Print summaries?

        Pick up at your study association

        • The possibilities may differ per study association and there may be different times when it is possible to pick up
        • In the summaries shop of your study year you can see if, how and when there are pick-up options and your study association will also communicate about it via social media and websites.

        Pick up at a support center

        • Weekly pick-up options are available in one of the JoHo support centers of your own student association. For the current pick-up times, see the contact with JoHo page
        Who makes the JoHo summaries and study assistance?

        Who makes the JoHo summaries and study assistance?

        Authors

        • JoHo works with authors who have completed and understood the courses and subjects at an earlier stage (Master students, graduates, tutors) and who are therefore considered able to stand 'above the material'. The notes of the lectures and tutorials are made by students who follow the course themselves.

        • The quality per author can of course differ, but in general the summaries are of high quality.

        • Understanding requested: it is possible that the authors of JoHo, when making lecture notes or summaries of which the literature is published late, work under great time pressure and occasionally do not meet their average quality. This is generally indicated with the relevant summary and this summary can then be used online free of charge.

        Master students, graduates, tutors

        • Create summaries of books and articles
        • Create subject-oriented ExamTests, sample questions and ExamTickets

        Senior students, rehearsals, experienced JoHo authors

        • Create subject-oriented ExamTests, sample questions and ExamTickets
        • Check and edit summaries of books and articles

        Students taking courses

        • Create lecture notes and sheetnotes
        • Check and edit exam tips, sample questions and ExamTickets
        How can you use JoHo WorldSupporter for your studying?

        How can you use JoHo WorldSupporter for your studying?

        Your study, your knowledge, your personal development, your WorldSupporter

        • On the JoHo WorldSupporter platform you can, among other things, share international and local summaries and exchange experiences with your fellow students. You will find magazines from students, student organizations and many other Supporters who want to help each other

        • Summaries, practice materials for exams, and lecture notes that you can use for your studies are shared through these magazines

        • You can also share your knowledge on the platform and use your personal development to help others with their studies and careers. For example, you can share your self-made summaries or post your best study tips

        • Most of the JoHo practice materials and lecture notes can now also be found on WorldSupporter to contribute to a world of knowledge sharing and personal development

        Who can pass an exam with JoHo summaries and study assistance?

        Who can pass an exam with JoHo summaries and study assistance?

        Passing your exam with JoHo summaries and study assistance

        • It often happens that students pass their exams by only studying and practicing with the JoHo summaries and study assistance - especially if the different JoHo’s are used.

        • The final result is of course related to many more factors and the use of JoHo's therefore gives no guarantee of success.

        • JoHo recommends using the JoHo’s as additional tools and not as a substitute for, for example, attending lectures or studying books.

        • You can also use the specific JoHo ExamTickets that are often given with the JoHo’s for the best preparation.

        JoHo Services: questions and answers about JoHo pinpoints and sponsored summaries in 2023 (EN)

        JoHo Services: questions and answers about JoHo pinpoints and sponsored summaries in 2023 (EN)

        What are JoHo PinPoints in 2023?

        What are JoHo PinPoints in 2023?

        What are JoHo PinPoints?

        • JoHo PinPoints are points that you can use to order free printed summaries
        • You can use JoHo PinPoints for both the pick-up service and the delivery service.
        • JoHo subscribers receive a minimum of 10 PinPoints per year
        How can you use JoHo Pinpoints for extra benefits in 2023?

        How can you use JoHo Pinpoints for extra benefits in 2023?

        How can you use JoHo PinPoints to pick-up free summaries or have them delivered to your home?

        1. Go to the print shop of your study program
        2. Log in, check your Pinpoints (request extra PinPoints if you don't have enough)
        3. Add the printed summaries to your shopping cart
        4. Choose to pick up at a pickup location
        5. Pick up your order during one of the pick-up moments
        How can you get new or extra Pinpoints in 2023?

        How can you get new or extra Pinpoints in 2023?

        How many PinPoints do JoHo subscribers get per year?

        • Every year as a subscriber you will receive 10 new PinPoints at the start of the year.

        How can you get extra PinPoints through the partners affiliated with JoHo?

        • Several JoHo partners can have members or customers request extra PinPoints from JoHo for extra benefits.
        • To request additional JoHo PinPoints, fill in a contact form stating the JoHo partner you are affiliated with.
        • The extra PinPoints will be on your account within two working days

        Can you also order extra PinPoints?

        Yes, if you need extra PinPoints, you can also order these

        1. Go to Extra JoHo pinpoints for subscribers
        2. Choose one PinPoint for 2.50 or five for 10 euros
        3. Pay with Ideal, PayPal or credit card
        4. The extra PinPoints will be added directly to your account.
        What are JoHo summaries & study notes?

        What are JoHo summaries & study notes?

        JoHo summaries of study books

        • JoHo summaries will save you time, provide you with insight in primary and secundary key topics and will enhance your chances at the midterms or finals. JoHo summaries are based on the required readings and latest edition of a book. For decades JoHo summaries have been the most widely used tool in preparations for exams

        JoHo BulletPoint summaries

        • BulletPoint summaries are concise summaries of books. Using BulletPoint summaries is convenient when you want to practice the most important topics before the exam. You can rehearse your knowledge easily, accessing them during a trainride, in the library, or at the last minute before an exam.

        JoHo summaries of articles

        • Course readings often include a variety of (scholarly) articles. Usually the key topics of these articles can be presented in a few paragraphs or even sentences. JoHo summaries will help you to easily extract the essence of articles. When you finish your degree you will find ample opportunities in which you can use the summaries of articles to keep yourself updated on the scholarly development within your area of expertise.

        JoHo lecture notes

        • If you have missed a lecture or group meeting due to illness, a hangover, because the teacher is impossible to understand or when you don't have the time to watch it online, it is great to have lecture notes at your disposal from someone who sat in the front of the lecture theatre. Reading lecture notes often provides you with more insight in what teachers find important and gives a great overview of all the different topics discussed during the course.
        JoHo: crossroad selection
        JoHo: footprints
        • Leave footprints on the site by adding pages to your own bundles

        Add a footprint 

        More about the JoHo Foundation and your  insurances

        JoHo & Insurances: why?

        Why Insurances through JoHo

        • Specialized: in emigration, work, internships, study and travel abroad.

        • Service: JoHo offers multiple travel insurances by multiple companies. Thanks to JoHo's extensive experience, it can offer support in case of problems with insurers, as well as advice and fast and personal handling.

        • Safe: JoHo is recognized as a trustworthy intermediary for insurances.

        • Social: by purchasing an insurance through JoHo you provide a talented student in The Philippines with health insurance

        Why Should You Take Out A Travel Insurance?

        • The chance of getting injured or ill is generally higher than when you would have stayed at home. The medical care you will need can be very expensive, even more so if you are treated in a private clinic.

        • If you have to fly back because of family circumstances, the flights might be more expensive than your original flight because you have to fly on short notice.

        • You might have to deal with the damage, loss or theft of your luggage.

        • In case of emergency it can be difficult to figure out what to do. A good travel insurance will have an assistance team on standby for you 24/7 and will be able to tell you what steps to take.

        Why Should You Specifically Take Out A Travel Insurance For A Long Trip Abroad?

        • Often regular travel or health insurances only cover trips for a maximum number of days (for example 60, 90 or 180 days).

        • Depending on your home country, your health insurance might not offer any coverage for treatment abroad.

        • During a long trip you might consider specific activities, like paid work or volunteering. Regular travel insurances often don’t cover these kind of activities. The same goes for adventurous/ hazardous sports like skydiving, scuba-diving and bungee jumping.

        More on why to use JoHo

        • JoHo is one of the few organizations where you can directly purchase a comprehensive range of foreign insurances from a variety of insurers. As with our other products and services, we believe that you should be able to choose between the best, the most cost effective and the most specialized insurance.

        • JoHo offers various possibilities from combining insurances to assisting in transferring from one insurer to another.

        • When you purchase an insurance policy through JoHo, you will not pay more than if you had purchased it directly from the insurer. Sometimes (through special collective agreements) you will even pay less.

        • JoHo offers support with problems that may arise with the insurer. Sometimes disagreement with claims, cancellation notice or insurance premiums can occur. In this situation it helps if you have the assistance of an organization who has an established relationship with the insurer.

        Insurances: contact

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